Welcome to our Frequently Asked Questions!

You can order directly from our online store:

1. Go to the Analysis Kits page.
   
2. Choose the kit that suits your needs.
   
3. Add it to your cart and complete your order.

We accept payments by credit card (Visa, MasterCard, American Express) and PayPal .
The payment is completely secure.

Delivery of the kit is free in mainland France.

The kits are shipped within 48 working hours after ordering.
You will receive a tracking number as soon as your order is shipped.

Yes, as long as the kit has not been shipped.
Contact us promptly via the contact form for any modification or cancellation requests.

Each kit includes:

• A step-by-step guide to sampling,
• Labeled sample sachets ,
• A tube or beaker for sampling,
• A prepaid envelope for return to the laboratory.
  

Everything you need is included; no additional materials are required.

1. Take soil samples from a depth of between 0 and 30 cm .
2. Take several samples from your land (5 to 10 points depending on the area).
3. Mix them together to form a homogeneous sample.
4. Allow to air dry if the ground is damp.
5. Place the sample in the bag provided for this purpose and return it in the enclosed envelope.
   

📹 Check out our explanatory page to guide you step by step.

Approximately 500g of soil is sufficient for most analyses.

We recommend returning it within 7 days of collection to ensure the quality of the results.

In order to be representative of the overall quality of your plot, it is necessary to take samples up to 30 centimeters deep.

This allows for a more accurate view of the different concentrations of elements analyzed at a depth where the external environment does not influence the levels.

Follow our operating procedure to find out more.

It depends on the kit chosen:

• The agronomic kit (from €149) measures pH, nutrients (N, P, K, Mg) , organic matter and soil texture .
  
• The heavy metals kit (from €89) detects the presence of lead, cadmium, copper, zinc, nickel, etc.
  
• The organic pollutants kit (from €189) detects hydrocarbons, pesticides, PAHs…
  

👉 All details on the Analysis Catalogue page.

The analyses are carried out within 10 to 15 working days after receipt of your sample at the laboratory.

Please note that this timeframe may be extended depending on the laboratory's activity.

You will receive a detailed report by email , including:

• The measured values ,
  
• Regulatory reference thresholds ,
  
• A clear interpretation and personalized advice .

Yes! All our partners are COFRAC accredited , guaranteeing the reliability and traceability of the analyses.

Each report includes an explanatory sheet and a reading key .

Don't worry, this doesn't necessarily mean your floor is dangerous.

Our report tells you:

• The pollutants in question ,
• Their probable origin ,
• And improvement solutions (phytoremediation, amendments, inputs of organic matter…).
• We can also direct you towards personalized support .
  

For a garden or vegetable patch, an analysis every 2 to 3 years is ideal to monitor the evolution of fertility and soil quality.

If you haven't received anything within 20 days, please contact us. We will immediately verify receipt of your sample and reissue your report if necessary.

Absolutely !
Your data and results are strictly confidential and are never shared with third parties without your written consent.

In case of shipping error or impossibility of analysis (damaged sample, for example), we offer either a free replacement or a full refund .